Frequently asked questions
- Can I choose the shipping method?Yes, you can choose from the different shipping methods we have. <div>Select your country and state/province at your cart, and you will see the shipping options.</div> <div>The price may vary depending on the shipping method, destination and weight. <div><span style="font-size: 10pt;">*Some destinations only have a single shipping method.</span></div></div>
- How can I order in Art & Crafty? <div>Through a few simple steps, you will be able to buy the item you want, in a simple and safe way.</div> <div> </div> <div>Steps to make the purchase:</div> <div><br /> </div> <blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"> <div>1. Search for the item you want to buy, for which you have several options: <span style="font-weight: bold;">Items</span>, to show all the items in the store; Search for articles by their <span style="font-weight: bold;">Category</span>; Search for the article by its <span style="font-weight: bold;">Brand</span> and, finally, with the <span style="font-weight: bold;">Advanced Search</span>.<br /> <br /> </div></blockquote> <blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"> <div>2. Once you have found the item, you must select the number of units you want to purchase and press the <span style="text-decoration-line: underline;">Add to cart</span> button: it will automatically be updated in your shopping cart.</div> <div><br /> </div></blockquote> <blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"> <div>3. You can choose between Continue shopping or Process the purchase. If you process the purchase, you have to select the <span style="text-decoration-line: underline;">Shipping method</span> -first choose your country and state/province- and the <span style="text-decoration-line: underline;">Payment method</span> you want and press the Recalculate button to update your purchase.</div></blockquote> <div><br /> </div> <blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"> <div>4. Identify yourself in the system with your username and password.</div> <div><br /> </div></blockquote> <blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"> <div>5. Checking your data, if the data is correct click Next. Otherwise, make the necessary changes and click Next.</div> <div><br /> </div></blockquote> <blockquote style="margin: 0 0 0 40px; border: none; padding: 0px;"> <div>6. Confirmation of the order, review the data shown on the screen and, if everything is correct, press Confirm order.</div> <div><br /> </div></blockquote> <div>Your purchase has been successful, you can print a copy of your order in PDF format. Shortly, you will receive an e-mail with the details of your order.</div>
